Building an "A" Team
Snow Magazine, a publication of SIMA (Snow and Ice Management Association) published Jonathan Crandall, JC Grounds' Chief Visionary, in an article titled, "Building an A Team".
Jonathan states that he has found that the formula for success has been in establishing a structure, process, and system that complements a goal that has a 5 to 10 year planned path to success known by the entire organization. One that is constantly monitored and ties together structure and process with accountability, direction, and reward.
Jonathan has learned over the past 20 years that "the right people in the right seats" directly correlates to business growth. "Each time we have made an investment in a great employee- from the field up to the highest management level- the business has grown exponentially."